Be careful what you wish/ask for. I suppose I could have plugged along, dealing with memory issues (Desigo eats up A LOT of RAM!) but eventually I’d have to get more added. And this technician is a good, reliable guy. When it comes to computers and technical devices he generally knows his stuff. But you could be an expert in something and still  accidentally clip a wire. I guess.

Well now I have to get this fixed.