I understand that trainees’ have to learn and thinking that 7:00PM on a Thursday night wouldn’t be too busy a time would be a good time to let them solo (though it’s very hot this evening) probably sounded like a good time to cut back the work staff. Now I’m no business man, but if you’re being swamped in drive thru and at the counter, you should split your work staff so they can cover both stations.

And yeah, I know, I know, parents want their children to learn how to order for themselves, and I agree with them, but they’ve got to choose a more appropriate time. You don’t do this when the restaurant is knee deep in customers and an inexperienced employee is in charge.

And geez lady, if the kid is scared shitless, help him out for petes’ sake!

Oh, and I did finally get my milkshake.