Now, I know why companies, especially large companies, utilize IT departments overseas. It’s done for cost. It’s cheaper to pay the outsourced departments than to maintain one in the states. But, look at what I’ve gone through the past few weeks. Because I’ve had no one in house, that could physically go through my laptop, that knows the history of this equipment (it was used for several years by various techs, before being handed down to me) I’ve had hours, adding up to days where I was unable to do any of my work. So what money was saved here?

Oh, and before you think that I drew a stereotypical character for the visiting IT guy. No, that’s exactly what he looked like.